Refund policy
Returnable
Our return policy is valid for 14 days. If more than
14 days after purchase, unfortunately we can not offer you a refund or a replacement of the purchased item with another article.
In order to be able to access the return procedure, your item must be unused and in the same condition as you received it, with the original packaging perfectly intact.
To complete the return, we require a receipt or proof of purchase.
Any item not in its original condition, damaged or returned after 14 days after delivery will not be refunded.
Only regular price items can be refunded, unfortunately promotional items cannot be refunded.
Shipping costs are not refundable.
Repayments
Once we have received and inspected your return, we will send you an email to inform you that we have received the returned item. We will also inform you of the acceptance or rejection of your refund request and, if successful, we will agree on the terms of your refund.
Replacements
We replace items only if they are defective or damaged during transport. For the replacement with the same article, please send us an email to info@maravigghiapalermo.com
After our confirmation, you can send the article to be replaced to:
Maravigghia Cultural & Tourism Hub
Via Giovanni Meli, 53
90133 - Palermo
Italy
Our return policy is valid for 14 days. If more than
14 days after purchase, unfortunately we can not offer you a refund or a replacement of the purchased item with another article.
In order to be able to access the return procedure, your item must be unused and in the same condition as you received it, with the original packaging perfectly intact.
To complete the return, we require a receipt or proof of purchase.
Any item not in its original condition, damaged or returned after 14 days after delivery will not be refunded.
Only regular price items can be refunded, unfortunately promotional items cannot be refunded.
Shipping costs are not refundable.
Repayments
Once we have received and inspected your return, we will send you an email to inform you that we have received the returned item. We will also inform you of the acceptance or rejection of your refund request and, if successful, we will agree on the terms of your refund.
Replacements
We replace items only if they are defective or damaged during transport. For the replacement with the same article, please send us an email to info@maravigghiapalermo.com
After our confirmation, you can send the article to be replaced to:
Maravigghia Cultural & Tourism Hub
Via Giovanni Meli, 53
90133 - Palermo
Italy